Zaus Home Data Protection Policy

1. Data Controller

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 (General Data Protection Regulation, hereinafter "GDPR") and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), it is hereby informed that the data controller of the personal data collected on the website www.zaushome.com is:

Company Name: DIMODE GANDIA SL
Tax ID (CIF): B96434766
Registered Address: Paseo Germanías 67-69, 46702 Gandía, Valencia, Spain
Contact Email: adm.comercial@dimode.es
Phone: +34 634 38 94 19

2. Purposes of Personal Data Processing

The personal data collected through the website forms, as well as those provided during the commercial relationship, will be processed for the following purposes:

Order Management: To process the purchase of products offered on the website, manage payments, coordinate shipments, and track orders.
Customer Service: To respond to requests, inquiries, or complaints made by users.
Marketing and Commercial Communications: To send promotional offers, news, and content related to Zaus Home products, provided the user has given explicit consent.
Legal Compliance: To ensure compliance with legal obligations in tax, accounting, and consumer matters.
Service Analysis and Improvement: To evaluate website usage and user experience in order to implement improvements.

3. Legal Basis for Processing

The processing of personal data is based on the following legal grounds:

Performance of a Contract: Necessary to manage purchases made on the website.
Data Subject’s Consent: For sending commercial and marketing communications.
Compliance with a Legal Obligation: Related to tax, accounting, and e-commerce regulations.
Legitimate Interest: To analyze and improve the website’s performance and prevent fraud.

4. Data Retention Period

Personal data will be retained for the following periods:

Purchase-related data: For the time necessary to manage the order and comply with tax and accounting obligations (at least 6 years).
Data used for commercial communications: Until the user requests to unsubscribe or withdraws their consent.
Browsing analysis and cookies: According to the periods established in the Cookies Policy.

5. Data Disclosure to Third Parties

Personal data may be shared with third parties in the following cases:

Logistics service providers: For the management and delivery of purchased products.
Payment platforms: To ensure the security and effectiveness of transactions, such as PayPal or banking institutions.
Public administrations: To comply with legal obligations.
Technological partners: Providers of hosting services, website maintenance, or analytics tools.

In all cases, Zaus Home ensures that third parties comply with data protection regulations by formalizing the corresponding data processing agreements when necessary.

6. Rights of Data Subjects

Users can exercise the following rights regarding the processing of their personal data:

Access: To know what data is being processed and for what purposes.
Rectification: To correct inaccurate or incomplete data.
Erasure: To request the deletion of personal data when it is no longer necessary for the original purposes.
Objection: To object to the processing of data for certain purposes, such as direct marketing.
Restriction: To temporarily restrict the processing of data in certain situations.
Portability: To request the transfer of their data to another controller in a structured, commonly used format.

To exercise these rights, users must send a written request, accompanied by a copy of their identification document, to the email address comercial@zaus.es or to the postal address of Zaus Home provided at the beginning of this policy.

7. Security Measures

Zaus Home adopts appropriate technical and organizational measures to ensure the security and confidentiality of personal data, preventing its loss, alteration, or unauthorized access. These measures include the use of secure connections (SSL), encryption of sensitive data, and restricted access controls.

8. Use of Cookies

The website uses cookies to optimize the user experience and provide a more personalized service. For more information, please refer to our Cookies Policy.

9. International Data Transfers

In the event that data is transferred outside the European Economic Area, Zaus Home will ensure compliance with the necessary security measures, such as the adoption of standard contractual clauses approved by the European Commission.

10. Complaints

If you believe that any of your rights have been violated, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD), accessible at www.aepd.es, or through the contact channels provided by this entity.

This Data Protection Policy has been in effect since November 15, 2024, and may be periodically updated to adapt to legislative changes or improvements in our services. We recommend reviewing it regularly to stay informed about possible updates.

Zaus Home is committed to protecting your privacy and ensuring a safe and transparent shopping experience.