Zaus Home

At ZausHome, we are committed to offering a secure and transparent payment process, implementing measures that protect both our customers and our company from potential fraud.

 

1. Accepted Payment Methods

• Bank Transfer:

  • Customers can make payments via direct bank transfer.

  • Detailed instructions will be provided upon checkout.

  • It is essential to include the order number as a reference to ensure correct identification of the payment.

• PayPal:

  • We offer the option of payment through PayPal, allowing customers to use their PayPal balance or linked cards.

  • PayPal provides an extra layer of security by not sharing financial information with the seller.

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2. Security in Transactions

• SSL Encryption:

  • Our website uses SSL certificates to encrypt transmitted information, ensuring the confidentiality of personal and financial data.

• Two-Factor Authentication (2FA):

  • We recommend our customers enable two-factor authentication on their PayPal accounts to add an extra layer of security.

• Identity Verification:

  • In certain cases, we may request additional documentation to verify the buyer's identity and prevent fraudulent activities.

 

3. Fraud Prevention

• Transaction Monitoring:

  • We implement fraud detection systems that monitor transactions for suspicious activity.

• Refund and Return Policy:

  • We have a clear refund and returns policy, detailed in our corresponding section, to protect consumer rights and minimize risks.

• Customer Education:

  • We provide information and advice on how to shop online safely, including verifying website authenticity and protecting personal information.

 

4. Legal Compliance

• General Data Protection Regulation (GDPR):

  • We comply with the GDPR, ensuring that our customers' personal data is handled legally and transparently.

• Information Security Regulations:

  • We adhere to current information security regulations to protect our customers' data.

 

5. Contact and Support

If you have any questions or concerns about our payment policy or need assistance, please contact our customer service team:

• Email: comercial@zaus.es

• Phone: +34 634 38 94 19

We are committed to offering a safe and secure shopping experience, implementing best practices to prevent fraud and protect our customers' information.